Effective Date: September 2, 2026
MKE Bug Pros (“MKE Bug Pros,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.mkebugpros.com, contact us, request pest control or related services, subscribe to communications, or otherwise interact with us.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:

• First and last name

• Email address

• Telephone number

• ZIP code, service address, or other location information

• Information you include in a consultation request, contact form, email, telephone call, or message

• Information relating to the pest-control, junk-removal, or other services you request

• Appointment and service information

• Billing or payment-related information when applicable

• Communication and customer-service records

• Email address and related information submitted when subscribing to our newsletter or other communications

Please do not submit Social Security numbers, financial account passwords, medical information, or other highly sensitive information through our website forms unless we specifically request information that is necessary to provide a service.

2. Information Collected Automatically
When you visit our website, certain information may be collected automatically by us or by service providers that help operate our website. This information may include:

• Internet Protocol (IP) address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring website

• Date and time of visits

• General geographic information

• Website interactions and usage information

• Cookie and similar technology identifiers

We may use cookies, pixels, analytics technologies, and similar tools to operate the website, remember preferences, understand website traffic, improve performance, prevent fraud or misuse, and evaluate our marketing efforts. Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some portions of the website function.

3. How We Use Personal Information
We may use information we collect to:

• Respond to questions and consultation requests

• Schedule and provide pest-control, junk-removal, and related services

• Communicate with customers regarding appointments and services

• Provide estimates, invoices, receipts, and customer support

• Maintain business and service records

• Send newsletters or promotional communications when permitted by law

• Improve our website, services, advertising, and customer experience

• Analyze website traffic and performance

• Protect our website, customers, employees, and business from fraud, misuse, security threats, or unlawful activity

• Comply with legal, licensing, insurance, tax, regulatory, and recordkeeping obligations

• Establish, exercise, or defend legal claims

We seek to collect only information reasonably necessary for our legitimate business purposes.

4. Email and Marketing Communications
If you subscribe to our newsletter or otherwise agree to receive promotional emails, we may use your contact information to send news, service information, promotions, or other marketing communications. You may unsubscribe from marketing emails at any time by using the unsubscribe instructions included in the communication or by contacting us. Even if you opt out of marketing communications, we may continue sending non-promotional communications that are necessary to provide requested services, such as appointment confirmations, service updates, invoices, or responses to your inquiries.

5. Telephone Calls and Text Messages
If you provide us with your telephone number, we may use it to communicate with you about your inquiry, appointment, requested service, or customer-service matter.
Providing a telephone number through our website does not, by itself, authorize us to send promotional text messages where separate consent is required by law.

6. How We Share Information
We do not sell personal information to data brokers for monetary compensation. We may disclose personal information when reasonably necessary to operate our business, including to:
Service Providers
We may use third-party companies to provide services such as:

• Website hosting and website technology

• Scheduling and customer management

• Email delivery

• Analytics

• Advertising and marketing

• Telephone or communications services

• Payment processing

• Accounting and bookkeeping

• Information technology and cybersecurity

• Other business-support services

These providers may receive information as necessary to perform services on our behalf.
Legal and Safety Purposes
We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, subpoena, court order, or legal process

• Cooperate with law enforcement or government authorities

• Detect, investigate, or prevent fraud or illegal activity

• Protect the rights, property, health, or safety of MKE Bug Pros, our customers, employees, or others

• Establish, exercise, or defend a legal claim

Business Transactions
If MKE Bug Pros is involved in a merger, acquisition, sale of assets, financing, reorganization, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

7. Website Hosting and Third-Party Services
Our website may use third-party technology providers, including website hosting and related services provided through Wix or its affiliates.
These providers may process technical or usage information in accordance with their own privacy practices and their agreements with us.
Our website may also contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or content practices of websites that we do not control. We encourage you to review the privacy policies of those third parties before providing them with personal information.

8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against accidental loss, unauthorized access, misuse, alteration, or disclosure. However, no website, Internet transmission, electronic storage system, or security method can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us. Customers should avoid transmitting highly sensitive information through ordinary email or website forms unless specifically requested and an appropriate secure method has been provided.

9. Data Breaches
We maintain procedures intended to respond appropriately to unauthorized access to personal information. When applicable, MKE Bug Pros will provide notifications concerning unauthorized acquisition of personal information in accordance with Wisconsin law, including Wis. Stat. § 134.98, and any other applicable breach-notification requirements.

10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining customer and business records, meeting tax, accounting, insurance, licensing, warranty, and legal obligations, resolving disputes, and enforcing agreements.
Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer reasonably necessary, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with our normal business practices and applicable law.

11. Your Privacy Choices
You may contact us to:

• Ask what personal information we maintain about you

• Request correction of inaccurate contact information

• Request deletion of information that we no longer need to retain

• Update your communication preferences

• Unsubscribe from marketing communications

• Ask questions about how your information is used

We will consider and respond to reasonable requests consistent with applicable law, our legal obligations, and legitimate business recordkeeping requirements.
Certain information may need to be retained even after a deletion request, including information needed for legal, tax, accounting, insurance, contractual, fraud-prevention, or dispute-resolution purposes.

12. Do Not Track and Privacy Controls
Some web browsers offer “Do Not Track” or similar privacy signals. Because there is not a single universally accepted standard governing all such signals, our website may not respond to every browser-based privacy signal. You may use your browser settings and any cookie controls made available on our website to manage certain tracking technologies.

13. Children's Privacy
Our website and services are intended for adults seeking residential or commercial services and are not directed to children under 13.
We do not knowingly collect personal information online from children under 13. If we learn that we have collected personal information directly from a child under 13 without appropriate authorization, we will take reasonable steps to delete it. A parent or legal guardian who believes a child has provided personal information to us may contact us using the information below.

14. Wisconsin Residents
MKE Bug Pros is a Wisconsin business serving customers in and around the Milwaukee area. We handle personal information in accordance with applicable Wisconsin laws. Wisconsin law contains protections addressing particular categories and uses of personal information, including requirements relating to notification following certain unauthorized acquisitions of personal information. Nothing in this Privacy Policy limits any rights that an individual may have under applicable Wisconsin or federal law.

15. Visitors From Other States
Although our business primarily serves Wisconsin, individuals located in other states may visit our website. Where another state's privacy law applies to MKE Bug Pros and provides an individual with specific privacy rights, we will process qualifying requests as required by applicable law.

16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, legal requirements, or business practices. When we make changes, we will update the “Effective Date” shown at the top of this Privacy Policy. Material changes may also be communicated through additional methods when appropriate or required by law. We encourage visitors to review this Privacy Policy periodically.

17. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or our handling of personal information, please contact:
MKE Bug Pros
Milwaukee, Wisconsin
Phone: 414-877-5811
Email: michael@mkebugpros.com
Website: www.mkebugpros.com
© 2026 MKE Bug Pros. All rights reserved.